Top 5 reasons why our remote IT support is necessary for your business

Top 5 reasons why our remote IT support is necessary for your business 

  1. Ease and Convenience
  2. Secure Remote Assistance for Network Technology Devices
  3. Thorough Technology trouble shooting and Issue resolution
  4. Most repairs can be performed remotely
  5. Faster response, resolution and lower costs

Most all Technology Support can be completed remotely. This saves time, money and effort as well as the possibility of proactive rather than reactive repairs.

You may have faced a situation where you need to meet a deadline, and your computer or laptop just doesn’t act right! It stops responding, operates very sluggishly or even worse will not start up at all. Generally, these issues occur over a period of time. Performing regular maintenance (similar to an oil change in a car) saves you from serious computer failures and data loss. All without leaving the comfort of your business. Remote checkups and regular maintenance are ideal for businesses to minimize unexpected downtime. Our remote support has continually saved time and avoided technology failures. Regular maintenance can also reclaim your computer speed and protect them from a virus or ad-ware.

 

  1. Ease and Convenience

Facing software-related issues? No Problem! We can resolve it without you disconnecting your computer and transporting it to a local repair location. Or without a tech, spending travel time to visit you onsite. Our experienced Engineers can seamlessly connect to your computer remotely and then thoroughly scan your Technology device for errors. Most all repairs can be performed remotely saving you an abundance of time and resources.

Remote Support is ideal for business users as they have very tight working schedules and their computer is an integral device that assists with being productive. We’ll fix your computer without wasting precious time at a very competitive price much less than the cost of repairing a device on premise. And to think the service is performed without you ever leaving your office space.

 

  1. Secure Remote Assistance for Network Technology Devices 

We use state of the art industry leading and secured remote assistance software. In addition, our technical follow our very stringent ethical practices. Your data and information is always secured; we are always transparent, all work performed can be viewed live and a detailed report will be provided once the work is completed. Our Secured remote access can be used for almost all technology devices. We also provide managed services solutions where we are alerted if their front or backend technology issues and again most can be repaired remotely. Our remote managed services solutions also have self-remediation software to that will quickly eliminate technology failures before they impact your business.

 

  1. Through Technology troubleshooting and Issue resolution 

After connecting to your computer our experts will methodically and thoroughly troubleshoot your issue.

  • Operating System errors
  • Patches
  • Recent update history
  • Virus issues
  • Installed application
  • System overall behavior
  • System error logs
  • Applications and processes memory usages

Once the root cause is identified, we will apply the solution that best addresses your issue.

 

  1. Most repairs can be performed remotely (Faster response and resolution)

For relatively stable IT environments 70% of Technology equipment can be repaired remotely. 30% or less are issues that may require physical repair or replacement. This requires an on premise visit. An example of a few situations that require this type of support is physically failed hardware, hard drives, network connections and memory or peripheral issues. This should happen less than 30% of the time, unless there are other more systemic issues causing recurring problems.

 

  1. Faster response, resolution and lower costs  

Support needs are addressed much faster, and issues resolved quicker because the technician can immediately address the situation. In addition, Support costs are lower because it takes less time to address and resolve issues, and there is no travel time involved.

Simple ways to improve your Small Business Technology Services /Support

Simple ways to improve your Business Technology Services / Support

Small and Medium sized businesses tends to have a difficult time managing technology in comparison to large corporations that have in-house specialized engineers. I.e. email, network or telecommunications engineer. A few reasons behind this is that SMBs have smaller budgets and fewer resources to devote to technology management and IT oversight. This can often result it downtime or delays of the businesses core services. The reactive break-fix approach to solve problems doesn’t yield positive results. It’s necessary for businesses to keep their Technology up to date to match with revolving business flow and processes. In this blog we will discuss how to improve small business IT support services.

#1. Leverage Information Technology Professionals
If you detect any sort of software or hardware issue consult your IT support professional. Do not try to resolve it yourself as this may only make it worse, extended your downtime and add to the loss of functionality. You should contact and consult with a technology expert.

#2. Always think Proactive IT rather than Reactive IT
Many hardware and software downtime are preventable if they are detected & addressed early on. As a small business you need to be proactive to avoid downtime. Remote monitoring tools can help you to take advantage of technology and keep you ahead of curve. You can monitor 24*7 with remote monitoring to avoid breakdown and failure.

#3. Maximize the use of Technology and allow your business to work more efficiently.
Here a just a few software tools that can make your work life simpler more productive.

Following these three steps will help to improve your business IT support services. We can provide you with a free business consultation that will include additional improvement measures.

Do your small business need IT support services or PC Solutions ? Professional Computer Solutions Inc.  is rated as one of the best Computer repair service companies in New Jersey. Contact us today

Fill out our PCS Contact us Form or call us directly for assistance. We look forward to assisting you. 800-894-4064

How to optimize PC performance?

 

SPEED UP AND OPTIMIZE YOUR COMPUTER.

Is your computer experiencing slow performance and extended startup times? Windows work well with most third party applications and in most cases, it’s the sole reason why your computer’s performance degrades over time. Here are 5 ways to help optimize your computer’s performance. Please provide feedback in the comment section to let us know what worked BEST for you and your overall thoughts. Here we go ….

  1. Manage and Remove Bloatware
  2. Manage and Reduce Startup Applications
  3. Restart your computer
  4. Increase your Computer’s Memory (RAM)
  5. Minimize your computing multitasking habits
  6. Let us help you

 

  1. Manage and Remove Bloatware

Bloatware is unwanted, unnecessary or unused software of questionable value, i.e. freeware, trial versions and optional accessory software. Most computers & mobile devices come with pre-installed factory bundled software, which can be considered bloatware. Bloatware can also be installed unknowingly when downloading and installing freeware/ shareware applications from the Internet. You may be installing unnecessary software that you never intended to install on your computer.

In the example below I began downloading FileZilla (a popular & free file utility software), and I was prompted to install Chromium Browser before installing the intended software FileZilla. If I did not pay close attention and reading thoroughly I would have downloaded additional unwanted software that operate in the background and slow down your computer.

Blog_FireZilla

The prompts to install the intended software can be misleading and as a result of clicking ACCEPT on everything to race through the installation you install the intended software along with unknown additional software without your knowledge. These applications (Bloatware) might not be noticed, but they are occupying your memory and processing resources.

Managing and Removing Bloatware will greatly improve your computer’s performance. You should only download software from trusted website sources and read the installation information and prompts thoroughly, also regularly review and manage the applications installed on your computer.

Open RUN (Window key + R) – Type (appwiz.cpl) – Review and remove unwanted applications.

img3

 

  1. Manage and Reduce startup applications

When your computer is powered on (booting) it loads your windows operating system and then begins to load software programs into memory reducing the amount that your computer has to operate efficiently. Some software is required to start up automatically while others are not. The more applications that load automatically, the higher likelihood of a slower startup and sluggish computing experience.

It is recommended that you allow only frequently used applications to auto start. Once checking the programs in the auto start area, you will realize that there are applications that you were not aware of or have no Idea of the purpose. In order to access and manage applications in the auto start area ….

Open RUN (Window key+ R) – Type (msconfig) – Go-to (Startup Tab)

You will then see a complete list of all editable applications that automatically started. You can enable (check) programs of commonly used applications or disable (uncheck) programs that you do not or rarely use. Click apply and then ok. You might be asked to restart your computer. Click yes.

  1. Restart your computer Daily

If you have a habit of keeping multiple applications, browser tabs and other resources open and feel that restarting your computer is a hassle, then a restart is a must for you. Restart your computer often. We recommend that you restart your computer daily. Once a program is opened it uses memory resources and processes, once closed it does not completely free up the memory and processes that it previously consumed. Restarting daily will flush the memory and processes of residual programs or web pages that were previously opened.

 

  1. Increase your Computer’s Memory (RAM)

Memory is the temporary storage area where programs reside once you open an application. The more programs / applications and web pages that you open simultaneously, the more memory is consumed and required. The amount of required memory varies based on your computing requirements. According to crucial (memory manufacturer) here is a baseline chart for required computer memory relevant to your computer usage.

Crucial Memory user type

We feel that this chart is just about right. However, if you fall into one of the user categories above and there is a lag in performance you should consider advancing to the next user category and upgrading your computer’s memory accordingly.

 

  1. Minimize your computing multitasking habits

If you find your computer running slow after opening multiple application and browser tabs consider changing your multitasking usage pattern. Avoid having too many browsers and browser tabs opened in the background. If possible limit the number of applications opened and running simultaneously. Prioritize your work and only open applications that are required to complete the current task. I.e. You may schedule time for email so that you don’t need to keep your email client open while writing a blog post.

If you’re experiencing slowness, changing your multitasking habits can result in improved performance.

 

  1. Let us Help You
Professional Computer Solutions can assist you with optimizing your computer for increased performance. We can perform most all repairs remotely and offer a 100% Customer Satisfaction Guarantee !
For a discounted rate on our already aggressive pricing please fill out our PCS Contact form  or call us directly @ 800-894-4064. We look forward to assisting you. Please provide feedback in the comment section to let us know what worked BEST for you and your overall thoughts.